Restaurants in Soho were among the worst for mobile connection
One in ten Brits have seen their dining experience ruined by poor mobile connectivity.
This is according to research carried out by benchmarking company Global Wireless Solutions (GWS), which surveyed more than 2,000 UK adults on their mobile experiences when dining out.
Nearly a third (29 per cent) of respondents said they took pictures while dining out, with 21 per cent admitting to taking shots of a restaurant’s interiors.
However, poor mobile signals led just over a quarter (26 per cent) to complain of inadequate indoor service, with 23 per cent of respondents forced to go outside for reliable coverage.
Testing signals across 50 London restaurants, GWS found that O2 and Vodafone performed the best among operators.
The company discovered that many restaurants in Soho struggled, along with high-rise locations.
O2 and Vodafone were the joint- best for quickest upload speeds in the top 10 restaurants for connectivity (coming top in four each), while O2 led in eight of these for fastest access to social media updates.
GWS CEO Paul Carter said: “Our phones are with us all the time, as people expect to stay connected, stay in touch and post content wherever they are.
“What’s surprising, though, is that even in areas such as London, we are still seeing weak mobile network service in popular, central locations when indoors – including many restaurants that may be designed or promoted with Instagram or social media in mind.”
The research also revealed that 18 per cent of Brits expect restaurants to offer free WiFi as standard, with a quarter unable to connect to the technology in these places.
O2 and EE recorded the best scores for successful call attempts, both at 99 per cent.